Pre-sales questions, help with a course, invoicing, refunds or anything else — one address, answered by a person within 24 business hours on business days.
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These four cover most of what reaches our inbox. If yours is here, you have your answer in ten seconds instead of a day.
Access is normally immediate and in all cases available within 24 hours. First check the spam folder of the address you used at checkout. If there is nothing after 24 hours, write to support@brevora.com with your order reference and the email address used, and we will activate it manually and confirm by reply.
Yes. Write to support@brevora.com with your order reference and the billing details required — company name, address, VAT number if applicable, and any purchase order reference. We issue the invoice from BREVORA LTD, company number 17370266.
Write to support@brevora.com within 14 days of purchase with your order reference. You do not need to justify the request. Refunds are normally processed within five business days to the original payment method. Full conditions are on the Refund Policy page.
Tell us your role, your version of Excel, and the single report or task that causes you the most trouble. We will recommend the smallest plan that solves it — including telling you when one €30 course is enough and you do not need anything larger.